Vednexus Health — Terms and Conditions & Privacy Policy

1. Introduction

Welcome to Vednexus Health ("we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our mobile application and associated services ("Services"). By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Services Overview

Vednexus Health connects users with doctors, hospitals, and clinics for scheduling medical consultations. We act solely as a referral and booking platform, not a provider of medical services.

3. User Responsibilities

• You must be at least 18 years old to use the Services.
• You agree to provide accurate and truthful information.
• You are responsible for your use of the platform and any data you upload.

4. Medical Information and Advice

We do not provide medical advice, diagnosis, or treatment. All healthcare decisions are made solely between you and your healthcare provider.

5. Appointments and Fees

We facilitate appointment bookings but are not liable for delays, cancellations, or rescheduling. We may earn referral commissions, but no hidden fees will be charged to you.

6. Uploaded Medical Documents

By uploading medical documents, you consent to AI-based analysis and authorize us to share these with consulted doctors through the platform.

7. Termination of Service

We may suspend or terminate your access to the Services at our discretion, especially if you violate these Terms.

8. Changes to Terms

These Terms may be revised. You will be notified of changes via app notifications or email.

1. Information We Collect

• Personal Info: Name, email, phone number, age, gender.
• Booking Details: Doctor/hospital, appointment time/date.
• Medical Records: Uploaded prescriptions, lab results, reports.
• AI Output: Health insights generated from uploads.
• Technical Data: IP, device type, OS, usage metrics.

2. How We Use Your Information

• To schedule appointments and send confirmations.
• To generate AI-powered summaries of medical documents.
• To share relevant info with doctors you consult.
• To send notifications and platform updates.
• To improve our services and personalize your experience.

3. Sharing of Information

We may share your data with:

• Doctors and hospitals you consult through us.
• Third-party services like cloud or email providers (with NDAs).
• Legal authorities if required by law.

We do not sell your data to advertisers or unrelated third parties.

4. Data Protection and Security

• All files are encrypted in transit and at rest.
• Only authorized personnel can access sensitive data.
• We regularly audit our systems for security risks.

5. Consent for AI Analysis and Sharing

Uploading files means you consent to:

• AI analysis of medical records.
• Sharing AI insights with your consulted doctors.

You can withdraw consent by deleting files or contacting us.

6. Data Retention

We store your data only as long as needed to provide services or comply with legal obligations. You may request data/account deletion anytime.

7. Your Rights

• Access and update your data.
• Delete your account and uploaded files.
• Withdraw consent for data usage.

Email us at: vednexuslab@gmail.com

8. Children's Privacy

Our platform is not intended for users under 18 years of age.